Information You Can Recognize
Content should be presented in ways visitors can perceive, including appropriate text alternatives for meaningful images and readable information.
STRAVENA / INCLUSION & EXPERIENCE
Accessibility Statement.
Movement is for everyone. Access to our digital experience should be, too.
At Stravena, we value a welcoming shopping experience for visitors with different abilities, needs, devices and ways of interacting with technology.
This statement explains our approach to digital accessibility, the standards that inform our goals, and how you can share feedback or request assistance.
ACCESSIBILITY / 001Statement dated November 3, 2026
OUR APPROACHAccess Is Part
Access Is Part
of Good Design.
We recognize that accessibility includes the ability to navigate, understand and interact with our website in ways suited to different individual needs.
A considered digital experience is not simply about how a page looks. It is about how clearly it communicates, how easily it can be used and how effectively it supports the people visiting it.
Our Intention
To work toward a website that offers a clear, understandable and usable shopping journey for as many visitors as possible.
Our Responsibility
To take accessibility concerns seriously and consider opportunities to improve the experience as they are identified.
THE ACCESSIBILITY FRAMEWORK
Four Principles of Accessible Design.
Our accessibility goals are informed by the four foundational principles described in the Web Content Accessibility Guidelines (WCAG).
Interaction That Works for You
Navigation and interactive controls should support a range of input methods, including keyboard-based interaction wherever applicable.
Clarity in Every Interaction
Labels, instructions, navigation and important messages should be presented clearly to help visitors understand how to complete their tasks.
Compatibility Across Technology
Website content should be developed with recognized web standards in mind to support a range of browsers and assistive technologies.
Readable, Thoughtful Contrast
Text, important visual information and interactive controls should remain distinguishable and readable in their intended contexts.
Different Ways to Navigate
A more accessible experience considers changes in screen size, text scale, browsing preferences and the way individuals move through content.
REFERENCE STANDARD
WCAG 2.2 Level AA is a reference for our accessibility improvement goals.
This is a statement of intent, not a certification of conformance. We have not established a verified website-wide accessibility conformance level, and some content or features may not yet meet every relevant criterion.
DIGITAL EXPERIENCE / DESIGN CONSIDERATIONS
Designing Beyond Appearances.
We recognize that an inclusive shopping experience depends on more than one feature. Accessibility considerations should extend throughout navigation, product discovery, checkout and customer assistance.
01
Clear Structure
Using meaningful headings and logical content organization to support easier reading and navigation.
02
Keyboard Interaction
Considering how links, menus, buttons and forms can be accessed without relying solely on a pointing device.
03
Images & Descriptions
Providing useful alternatives for meaningful visual content wherever appropriate.
04
Forms & Checkout
Working toward understandable fields, instructions and error messages that make completing purchases easier.
05
Responsive Experiences
Considering readability and interaction across desktop, tablet and mobile devices.
ACCESSIBLE BROWSING / PRACTICAL GUIDANCE
Make the Experience Your Own.
Your browser, operating system and assistive technology may offer settings that help tailor the way you interact with websites.
Navigate Using Your Keyboard
Many browsers allow users to move among interactive elements with the Tab and Shift + Tab keys, activate links with Enter and use Space for certain controls. Actual behavior may vary.
Adjust Text & Page Size
Browser zoom and device display settings may allow you to enlarge text or page content for improved readability.
Use Assistive Reading Technology
Screen readers can help interpret text and supported interface elements. Compatibility can vary depending on browser, device and individual website components.
Reduce Visual Motion
Many operating systems include reduced-motion preferences. These may reduce certain animations on websites that support the setting.
Adjust Contrast & Display
Device accessibility settings may provide display contrast, color and magnification options that make content easier to distinguish.
Request Help When Needed
If a particular page or function presents an accessibility barrier, you can notify Stravena so that the issue can be reviewed and assistance can be considered.
TRANSPARENCY / POSSIBLE LIMITATIONS
Recognizing the Work Ahead.
Digital accessibility is an ongoing responsibility. Some areas of our website may present barriers, particularly where features rely on changing technology or externally provided functionality.
01
Third-Party Features
Some checkout, payment, order-tracking or other integrated features may be provided by third parties and may have different accessibility characteristics.
02
New & Updated Content
Changes to pages, product information or other website components can introduce issues that require further review.
03
Unidentified Barriers
Some accessibility barriers may not yet have been identified. Feedback from visitors helps highlight areas that deserve attention.
FEEDBACK / ACCESSIBILITY ASSISTANCE
Tell Us What Could Work Better.
If you experience difficulty accessing website content or completing a task, we welcome information about the issue.
Describe the Barrier
Tell us what you were trying to do and which content, control or website feature was difficult to access.
Share Helpful Details
If convenient, include the page address, device, browser or assistive technology involved. You do not need to disclose sensitive personal information or a disability diagnosis.
Explain What You Need
Let us know if you are requesting an accessible alternative, assistance with a purchase or another way to obtain the information.
Our approach to feedback: We aim to review accessibility concerns, consider appropriate corrective actions and offer reasonable assistance where feasible. Resolution depends on the nature of the issue and any relevant technology or service-provider limitations.
ACCESSIBILITY QUESTIONSUseful Answers.
Useful Answers.
Clear Direction.
Information about our accessibility approach, available assistance and ways to report difficulties.
What is Stravena's approach to accessibility?
Stravena values a shopping experience that can be used by people with a range of abilities and needs. We aim to consider accessibility when developing, updating and improving website content and functionality.
Does Stravena meet WCAG 2.2 Level AA?
WCAG 2.2 Level AA informs our accessibility goals. However, a website-wide audit and verified conformance assessment have not been established for this statement, so we do not claim full WCAG 2.2 Level AA compliance.
Can I use a screen reader to browse the website?
Screen readers may work with many standard website elements, but compatibility varies by device, browser and feature. If a particular part of the store is difficult to use, please report it so we can review the issue.
Can I browse using only a keyboard?
Keyboard accessibility is an important design consideration. If a navigation menu, form, button or other interactive element cannot be reached or operated using a keyboard, we welcome a report describing the problem.
How can I make text easier to read?
Your browser and device may include zoom, magnification, display contrast and text-size settings. Available controls depend on your operating system and browser.
What if checkout is difficult to use?
Please contact customer support and describe the barrier. We can review the issue and consider available assistance or an appropriate alternative, where feasible.
Do third-party services have the same accessibility features?
Third-party integrations and services may use different systems and accessibility practices. We welcome reports about barriers encountered while using features connected to our website.
Do I need to disclose my disability to request assistance?
No. You can describe the accessibility barrier and the assistance you need without providing a medical diagnosis or sensitive personal information.
How do I submit accessibility feedback?
Use the Stravena contact page or the support details provided below. Include the page or feature involved and a description of the difficulty.
When is customer support available?
Stravena customer support is available 24 hours a day, seven days a week.
CUSTOMER CARE / ACCESS FOR EVERYONE
Support Should Be Within Reach.
Accessibility extends beyond browsing. Questions about products, shipping, delivery, returns and orders are part of the complete customer experience.
Stravena provides 24/7 customer assistance, free shipping on all products, a 3–5 calendar-day delivery timeframe and free returns and exchanges within 30 days.
If an accessibility issue prevents you from obtaining information or using a website feature, please let us know so that your request can be reviewed.
STRAVENA / ACCESSIBILITY CONTACT
Your Feedback Matters.
If you encounter an accessibility barrier or need assistance with information on our website, we encourage you to contact Stravena.
Please describe the page or feature involved, the difficulty experienced and the assistance you are requesting. Our customer support service is available around the clock.
BusinessStravena
Support Emailsupport@stravena.lol
Support Phone+1 (380) 623-3422
Support Availability24 Hours / 7 Days
Business Address251 Gainesville Drive, Nicholasville, KY 40356, United States
STRAVENA / ACCESSIBILITY STATEMENTStatement dated November 3, 2026