FAQs

Start by reviewing the sizing information available on the individual product page. Compare its measurements or size chart with your own measurements, paying attention to the areas relevant to the garment.

Different silhouettes can fit differently, so avoid assuming that one size will feel identical across sports bras, leggings, jackets, and coordinated sets.

Review the product's listed measurements, fit notes, and intended silhouette. Think about whether you prefer a closer-fitting or more relaxed garment, while keeping the item's specific sizing guidance as your primary reference.

If the listing does not provide enough information to decide, our support team can assist with a product-specific question.

Use a flexible measuring tape and keep it level against your body without pulling tightly. Common measurements include bust, underbust, waist, hips, and inseam, depending on the garment you're considering.

Compare those measurements with the relevant size chart rather than relying only on the size you normally purchase elsewhere.

Consider your intended activity, preferred coverage, and the support characteristics stated for the specific style. Check available information about straps, neckline, closures, and sizing.

Not every sports bra provides the same level of support. Use the individual product's description to evaluate its suitability rather than assuming a particular support level.

No single fit should be assumed across these categories. Leggings and joggers can differ in silhouette, waistband design, length, and construction. Some styles are close-fitting while others have a more relaxed shape.

Check the specific product's measurements and fit details to understand the intended result.

Review available length or inseam measurements and compare them with your preferences. For shorts, consider the stated inseam and coverage; for pants and leggings, look for any available full-length, cropped, or 7/8-length description.

Where garment length is not specified, request clarification before ordering if that detail is important to your decision.

Our selection includes sports bras, workout tops, tanks, leggings, yoga pants, shorts, skorts, joggers, athletic pants, coordinated workout sets, bodysuits, jackets, windbreakers, and thermal layers.

We also offer apparel for running, training, tennis, pickleball, and outdoor activities, along with selected carry-on and tech organizers.

Check the individual product listing to confirm exactly what is included in the purchase. Different listings may offer a complete matching outfit or a specific item.

Review the description, variant choices, and product images before ordering to understand the components included.

Review the individual product description and available material details. Fabric composition, construction, and care requirements may differ between products.

If a material specification is missing and it affects your purchase decision, request product assistance rather than assuming the fabric or its performance characteristics.

Different activities and garments have different requirements. A style suitable for relaxed movement may not have the same characteristics as clothing intended for running, training, or court sports.

Check each product's stated features and intended use where provided, including relevant fit, coverage, and support information.

Open the product you're interested in and review the available variant selections. The choices displayed on the product page indicate the options offered for that listing.

Availability may differ by color, size, or individual item. Select your preferred option before adding the product to your cart.

Explore our New Arrivals collection for recently added products or browse Best Sellers to discover established favorites.

You can also explore the full selection through All Collection.

Browse the collection, open the product you want, and select the available size, color, or other variant options. Add the item to your cart and review your selections.

Continue to checkout, enter the requested delivery and payment information, and follow the checkout steps to submit your order.

Yes. Add the products you want to your cart, selecting the relevant variants and quantities for each item. Review the cart before completing checkout to confirm the products and quantities are correct.

The payment methods available for your purchase are displayed during checkout. Available options may depend on your checkout configuration and the payment services supported for the transaction.

Select one of the payment methods presented at checkout and follow the corresponding instructions.

After submitting your order, review the confirmation presented by checkout and any order confirmation sent to the email address you provided.

Keep your order number and confirmation details available in case you need assistance with the purchase.

If you've entered incorrect order information or need to request a change, reach out to customer support as soon as possible with your order number and the details you need corrected.

Whether a change can be made depends on the order's processing status. A modification is not guaranteed once an order has been submitted.

Shipping is free on all Stravena products. There is no additional shipping charge for your order.

Stravena's stated order delivery timeframe is 3–5 calendar days. Calendar days include weekends, unlike business-day estimates.

Use your order-tracking information to check the available status of your particular shipment.

Visit the official Stravena Track Your Order page and follow its instructions to view available tracking information.

Tracking activity can sometimes take time to appear as shipment information is processed. Review the latest status available through the order-tracking page.

If the status remains unclear or your order is outside the stated delivery timeframe, provide your order number to customer support for assistance.

Start by reviewing the tracking status and the delivery information entered at checkout. If the order is past the stated timeframe or the shipment shows an unexpected issue, request assistance with your order number and relevant details.

Our customer support service is available 24 hours a day, seven days a week.

Customers who successfully subscribe to Stravena emails receive an automatic 15% discount sitewide. No discount code is required.

The subscriber offer is not limited to a first purchase.

No. The automatic 15% sitewide email subscriber discount is not restricted to a first order.

Successful email subscription is required for the subscriber benefit.

No. Stravena's stated email subscriber discount and discounts on selected promotional products are applied automatically. You do not need to enter a coupon or promotional code for those offers.

Selected promotional products receive an automatic 20% discount without a discount code.

This promotion applies to selected items rather than every product across the store. Explore the current Special Offers collection to discover promotional styles.

Visit the Special Offers collection to browse selected promotional products. You can also explore new arrivals and best sellers through the store's main collections.

Review the price and any applicable discount shown during checkout before finalizing your purchase.

Yes. Stravena offers free returns within 30 days. Review the store's return instructions or request support if you need help initiating a return.

Yes. Free exchanges are available within 30 days. If you need a different size or another available option, request an exchange and provide the relevant order and product information.

Stravena's return and exchange window is 30 days. If you wish to make a request, follow the store's return instructions within that period.

Prepare your order number, the item involved, and a brief description of your request. Review the store's Return & Refund Policy for the applicable process.

If you need assistance with the instructions, our support team can help you understand the next steps.

Request assistance promptly and provide your order number, a description of the issue, and relevant photographs where available.

Our support team can review the information and explain the appropriate resolution process.

Follow the care instructions on your garment's label. Washing requirements vary by fabric composition and construction, so the manufacturer's garment-specific instructions should take priority.

Check the recommended water temperature, washing cycle, detergent guidance, and any restrictions before cleaning.

Check the drying instructions on the garment label. Some materials may require air drying while others may permit specific machine-drying settings.

Do not assume every activewear item can be dried in the same way.

Follow the item's care label and any color-care directions. Separating garments by color and fabric-care requirements can help you follow appropriate washing practices.

Pay particular attention to the recommendations for newly purchased or strongly colored clothing.

Review the care label for the specific fleece or thermal garment. Washing temperature, drying method, and other requirements can vary depending on the materials and construction.

Use garment-specific guidance rather than a single washing approach for all warm layers.

Ensure items are clean and dry before storing them. Fold or hang garments in a way appropriate to their construction and the available care guidance.

Store clothing in a clean, dry location and avoid conditions that may affect delicate materials or finishes.