Product Assistance
Find the right pieces for the way you move.
Choosing activewear is personal. Fit, coverage, comfort preferences, and the activity you have in mind can all influence what feels right.
Our Product Assistance guide is designed to help you compare styles, understand product information, care for your garments, and navigate common shopping questions.
Find Your Starting Point
Explore guidance by topic. Each section is designed to answer a specific question and make your next choice simpler.
Understanding Your Fit
A good starting point is knowing your measurements and comparing them with the size information supplied for the specific product you're considering.
Different silhouettes can fit differently. A fitted sports bra, relaxed training top, and coordinated set may each require a different approach.
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01
Take your measurements
Measure the areas relevant to the garment, such as bust, underbust, waist, hips, and inseam. Keep the measuring tape level without pulling it tightly.
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02
Review the product information
Check the item's available size chart, listed measurements, fit notes, and garment description whenever provided.
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03
Consider your preferred silhouette
Think about whether you prefer a close-fitting garment, a standard fit, or a more relaxed shape. Check each product's stated fit rather than assuming all styles are alike.
Choose With Purpose
Different activities create different clothing preferences. Start with the type of movement you enjoy, then review the individual product's fit, construction, and available details.
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01
Sports Bras & Studio Wear
Compare listed support levels, coverage, neckline styles, strap construction, and fit notes. Support characteristics vary by product.
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02
Leggings, Skorts & Bottoms
Consider waistband design, length, intended silhouette, coverage, and how you prefer the garment to feel during movement.
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03
Running & Training Apparel
Review sleeve length, short length, coverage, pocket details, and the individual garment's stated features.
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04
Outerwear & Matching Sets
Consider layering preferences, fit, garment components, and the pieces included in a set before making a selection.
Review the Details
Every product can have its own characteristics. These four checks help you evaluate a particular item without relying on assumptions about the entire collection.
Size & Fit
Review the size selector, measurements, available size chart, and any garment-specific fit guidance.
Fabric & Feel
Check the listed fabric composition, construction, and material characteristics when supplied in the product description.
Design Features
Look for details relevant to you, such as waistband type, sleeve length, closures, pockets, and coverage.
What's Included
For coordinated outfits and sets, confirm which garments are included and whether sizing options apply to each piece.
Build Your Layers
An adaptable active wardrobe makes room for changing activities and conditions. Layering lets you combine individual styles according to your comfort preferences and the environment.
These combinations are general styling ideas, not claims about the performance of any specific product.
Care With Confidence
Different materials and garment constructions may require different care methods. For that reason, the care label attached to your garment should always be your primary reference.
The following principles can help you approach activewear care thoughtfully, provided they do not conflict with the manufacturer's instructions.
- 01 Check the label. Read the garment-specific washing, drying, and ironing instructions before cleaning.
- 02 Sort your garments. Separate items according to color and fabric-care requirements where appropriate.
- 03 Choose the correct wash. Follow the specified temperature, detergent, and washing-cycle recommendations.
- 04 Dry as directed. Use the drying method stated on the care label, particularly for garments with specialized materials or finishes.
- 05 Store thoughtfully. Ensure garments are clean and dry before storing them between wears.
Delivery & Returns
Product assistance continues beyond selecting a style. Here are the store commitments that support your purchase and provide helpful information about what comes next.
Free Shipping
All products include free shipping, without an additional shipping charge.
3–5 Calendar Days
Our stated order delivery timeframe is 3–5 calendar days.
30-Day Returns
Free returns and exchanges are available within 30 days.
24/7 Assistance
Customer support is available around the clock for product and order questions.
Common Questions
Explore answers to frequently asked questions about fit, product selection, garment care, shopping benefits, and orders.
Product-specific information should always be checked on the individual item's page.
How do I choose the right size?
What should I do if I'm between sizes?
How do I select a sports bra?
Are matching workout sets sold together?
How should I wash my activewear?
How much does shipping cost?
Can I return or exchange an item?
How do subscription discounts work?
How can I check my order status?
Where can I find product-specific details?
Here for Your Questions
Still deciding between styles? Need clarification about a garment's listed fit, features, or sizing information? Product questions deserve clear answers.
Stravena customer support is available 24 hours a day, seven days a week, to assist with questions about products and orders.
